Terms & Conditions -

Last Updated: October 24, 2026

Welcome to Multani Soghaat. These Terms & Conditions explain the rules for using our website and purchasing our products.

Website: https://multanisoghaat.com

By placing an order through our website, you agree to these Terms & Conditions, subject to your rights under applicable law.

1. General Information

Multani Soghaat is an online store offering Sohan Halwa and related products.

We currently accept and deliver orders within Pakistan only. International shipping is not available at this time.

2. Products and Availability

We make reasonable efforts to display accurate product descriptions, ingredients, weights, images, and prices.

Product appearance and packaging may vary slightly from photographs.

All orders are subject to product availability. If an ordered item is unavailable, we will contact you to discuss available options, including a replacement product or refund where applicable.

3. Prices

All prices displayed on our website are in Pakistani Rupees (PKR), unless otherwise stated.

Delivery charges, if applicable, will be shown or communicated before an order is finalized.

We may update product prices without prior notice. However, any changes will not automatically affect an order that has already been accepted.

4. Orders and Confirmation

Customers are responsible for providing accurate contact, billing, and shipping information.

After placing an order, you may receive an order confirmation by email, phone, or another available communication method.

We may contact you to verify order details before dispatch.

We reserve the right to decline or cancel an order for legitimate reasons, including unavailable stock, incorrect information, suspected fraud, or delivery restrictions. Where payment has already been received, an appropriate refund will be arranged.

5. Payment Methods

Depending on the options currently enabled at checkout, Multani Soghaat may accept:

Cash on Delivery (COD)
Bank Transfer
JazzCash
Easypaisa
Online Payment Gateway

Only payment methods displayed or confirmed during checkout are available for a particular order.

For advance payments, customers should follow the payment instructions provided through our official channels.

6. Shipping and Delivery

We currently deliver within Pakistan only.

Delivery times and charges may vary depending on the destination, courier availability, and other circumstances.

Estimated delivery times are not guaranteed unless expressly confirmed.

Customers should provide a complete and accurate delivery address and a reachable contact number.

For further information, please refer to our Shipping & Delivery Policy.

7. Returns, Replacements, and Refunds

As Sohan Halwa is a food product, returns for a change of mind are generally not accepted, subject to applicable consumer rights.

If you receive a damaged, incorrect, or spoiled product, please contact us within 48 hours of delivery.

We may request photographs, order details, and other reasonable information to review the complaint.

Following verification, we may offer a replacement or refund depending on the circumstances and applicable law.

Nothing in these Terms & Conditions limits any rights or remedies that customers are entitled to under applicable law.

For more information, please refer to our Return & Refund Policy.

8. Order Cancellations

Customers should contact us as soon as possible if they wish to cancel or change an order.

Cancellation requests will be considered according to the order’s processing and dispatch status.

If an order has already been dispatched, cancellation may not be possible, subject to applicable law.

Where an eligible prepaid order is cancelled, any applicable refund will be arranged through an appropriate payment method.

9. Product Storage and Handling

Customers should follow any storage instructions provided on the product packaging.

Food products should be stored and handled appropriately after delivery.

If a product arrives damaged or appears spoiled, please contact us before consuming it.

10. Website Use

Customers agree not to misuse our website, submit fraudulent orders, interfere with website security, or use our services for unlawful purposes.

We may restrict misuse of our website where reasonably necessary.

11. Intellectual Property

The Multani Soghaat name, original website content, product descriptions, images, and branding are protected to the extent permitted by applicable intellectual property laws.

Unauthorized commercial reproduction or use of our protected materials is not permitted without appropriate authorization.

12. Privacy

We handle customer information in accordance with our Privacy Policy and applicable law.

Please review our Privacy Policy for information about how personal data is collected, used, and shared.

13. Limitation of Liability

We aim to provide accurate information, quality products, and reliable customer service.

To the extent permitted by applicable law, we are not responsible for losses caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability or customer rights where doing so would be unlawful.

14. Changes to These Terms

We may update these Terms & Conditions when our business operations, services, or legal requirements change.

The updated version will be published on this page with a revised date.

Changes will not retrospectively remove rights arising from previously accepted orders.

15. Governing Law

These Terms & Conditions are governed by the applicable laws of Pakistan, without limiting any mandatory consumer protections or legal remedies.

16. Contact Us

For questions about orders, payments, delivery, or these Terms & Conditions, please contact:

Business Name: Multani Soghaat